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Characteristics of Potential Participants
Who Should Participate?
The early observations and discussions that stimulated
the program should help you answer this question. Where are the gaps in the
leadership structure? The criteria and policies you develop for
participation should be consistent with the long-range goals and the mission
of the program. If you are committed to broadening the leadership base in
your community and seeing leadership developed at all levels, then you must
deliberately recruit and select participants that represent this philosophy.
Emerging leaders are often the focus of community
leadership programs. Leadership programs often require potential
participants to have some level of demonstrated leadership even to fit into
the “emerging” category. The most established leaders rarely apply for
community leadership programs – they are more likely to serve as presenters
or mentors.
Leadership programs may choose to focus on emerging
leaders, current leaders, or a mixture of both. Be sure the focus is clear
to everyone from the beginning, as well as the reasons behind it. For
example, if people believe the program is for established leaders but none
participate, the program will be labeled a failure – even if the steering
committee intentionally selected only emerging leaders.
Do you guarantee a spot in each class for sponsors
that make major financial contributions to the leadership program? Most
programs agree that this is a dangerous policy, and it makes it very
difficult to provide the kind of diversity most programs want.
Representing Community Viewpoints
Communities are becoming increasingly heterogeneous in
both social makeup and range of values and viewpoints. The criteria for
participation and the participants selected for the leadership program
should reflect that diversity.
Leadership programs that are concerned with a
particular community issue, such as human relations, may choose to target
certain groups for “over-representation”. For example, if race relations is
a particular community concern, a program may have a 50-50 balance of whites
and minorities in the leadership class, even though this ratio is not an
accurate reflection of the community as a whole.
The level of learning and the overall impact of the
program are increased by including a balance of male and female
participants, as well as people with a variety of backgrounds and
experiences, such as:
Occupations
Ages, including older youth
Life experiences
Social, religious and political orientations
Ethnicity
Income levels
Length of time in the community (some programs
require that applicants have lived in the community a specified amount of
time, such as a minimum of one to three years)
Geography
Employment status (retirees, volunteers, full-time
employed persons, etc.)
Private sector: large business, small business,
professions, agriculture, organized labor
Non-profit sector: human service agencies, arts,
education, religious/spiritual community, hospital
Public sector: local government, court/judicial
When such diversity is present, people begin to
understand the different cultures and values within their own community,
which aids in working together toward common goals. In their community
leadership roles, graduates of the leadership program will work with a wide
array of differences within the community. Therefore, when fellow
leadership class members represent a variety of viewpoints, interests,
values and beliefs, program participants can practice effective ways of
working with those differences during the leadership program and gain a
better perspective on the needs and thinking of the entire community.
Consider a leadership program that includes adults,
high school students or other young people, older adults and the newly
retired. Some communities have found teenagers to be among their most
enthusiastic participants.
Expectations of Participants
Leadership development should be a partnership in
which each program participant both learns from and teaches the others. To
achieve this participation, it is helpful to develop and clearly communicate
expectations of participants. Some possible expectations include the
following:
- Consistent attendance
- Active participation
- Signed contractual agreement to attend and
participate
- Support of participant’s family members and
employer (formal commitment for employer to sign)
- Keeping current on reading assignments and other
tasks
- Keeping an open mind
- Willingness to challenge the status of current
situations
- Openness to new ideas, concepts and different
values
- Fees paid by due date unless prior arrangements
have been made
Class Size
Class size is not necessarily determined by the
community size. Class size should be appropriate for the outcomes you
desire. Most community leadership programs find 20-30 people the most
workable class size. Fewer than 20 persons can limit the range of diversity
and viewpoints, and over 30 may inhibit effective group interaction,
reflective discussion and learning. While a larger class size can be a way
to increase revenue, classes over 30-35 persons appear to diminish the
quality of the leadership development experience.
One program determines the class size by the number of
people who fit on the bus available to that program. Another program in a
small, rural community bases class size on the size of available meeting
rooms.
Inclusiveness and diversity may determine class size.
Programs strive to include people in each leadership class that are
representative of important sectors and categories in the community. To
avoid “tokenism” and to allow a valid voice, programs often find it
meaningful to have more than one representative from each of the categories
– this is important to the comfort of individual participants, and it is
essential if a program wants to discuss and explore tough issues such as
racism, sexism or ethnic stereotyping.
Meaningful conversations and trustful relationships
among participants are important outcomes for many programs, especially with
leaders from sectors of the community other than their own. Many programs
target participation by individuals from sectors that are least likely to
interact under “normal” conditions, but where the potential for fruitful
interaction is high.
Developing a Selection and Notification Process
Selection Criteria
If you have more applicants than openings in the
class, how will you choose among them? Decide on selection criteria before
beginning recruitment and develop written guidelines. Base the selection
criteria on the overall program goals and participation criteria – for
example, are more women or young people needed for local leadership in your
community? County-wide programs may want to include people from as many
towns as possible. Sample selection criteria may include the following:
Balance of male and female participants
A cross-section [total class] of the community
regarding age, race, ethnic or cultural background, occupation and
geography.
Concern for community well-being
Some level of demonstrated leadership
Interest in developing leadership ability
Commitment to attend all sessions
Commitment to become involved in building community
and community development
Hand-picked vs. Application Process
Some leadership programs prefer to hand select the
program participants, while others use an application process. The choice
is yours.
If you decide to use an application process, develop
an application form to gather information that will help you make selection
decisions. The application can be part of the program’s informational
brochure or a separate piece. Link the items on the application form to the
selection criteria that your leadership development program considers
important. Remember – only ask for information that is needed!
Keep the application form as simple as possible – many
programs use a one-page application and ask that a resume and letters of
recommendation be attached. Elaborate application forms may send messages
of exclusivity or elitism that some potentially valuable participants may
find offensive. Strive to develop a form that engages rather than
intimidates people – especially if you are working for diversity in your
program. For example, emerging or potential leaders may not have a long
list of honors, so do not leave a lot of space to answer this question.
Many programs no longer ask for resumes – they found that applicants would
“go for length” and duplicating long applications for the selection
committee becomes expensive.
You may want to develop a scoring sheet for reviewers
as a companion to the application form. The sheet should be based on the
selection criteria and can help reviewers review the application during the
selection process.
Selection Process
The selection process is never easy, so keep it simple
by avoiding unnecessary steps that do not help you make choices. Be aware
that the selection process itself sends a strong message about your
program. Lengthy review processes may send messages of exclusivity or
elitism that some potentially valuable participants may find offensive.
Smaller communities often find they do well with a
much less elaborate selection process. They work to reduce the perception
of competitiveness and take advantage of the likelihood that most applicants
will already be known by one or more members of the Selection Committee.
Selection Committee. It is recommended
that you identify a Selection Committee – a committee of 3-4 persons usually
works well. Many community leadership programs choose to keep the committee
anonymous to prevent lobbying of the group, while other programs believe
that making the composition of the Selection Committee known will enhance
its credibility and perceived objectivity. Sometimes selection committee
members are recruited from other communities and do not know the
applicants. The committee has the responsibility to select a representative
class.
Some leadership programs allow the program director to
determine the last 3-5 members of a class in an effort to help the diversity
and dynamics of the group. This is especially helpful in small communities
where the Selection Committee and the director may know potential
participants.
Application review and ranking. Each
applicant’s form should be carefully reviewed using the established
guidelines, including expectations such as commitment to regular
attendance. A scoring sheet with point values may help to facilitate this
step in the process. The selection committee should select the appropriate
number of persons for the class, and identify alternates should a selected
applicant decline the invitation to be in the leadership class. If there
are only one or two more valid applications than slots, the selection
committee might consider recommending that the class size be expanded to
include them.
To interview or not to interview.
Communities large and small use interviews, although many programs feel they
can make appropriate decisions without the interviews. Some programs
interview all applicants to make sure they understand the requirements and
expectations of the program, as well as to emphasize that participants are
expected to take ownership of the community and make it a better place to
live. Interview questions usually relate to the applicant’s commitment to
participate in the program, motivation for applying, understanding of the
program, and additional interest areas.
Notice of Selection, Non-selection or Deferral
With the exception of a few programs that accept all
applicants, every program will accept some applicants and must turn down
others. It is important to use consideration and wisdom in this part of the
process to facilitate good relations.
After applicants are selected, those who have been
accepted should be notified and asked to confirm their participation (see
sample letter at end of section). The notification process should take
place 6-8 weeks before the course begins so that selected participants will
have enough lead time to clear their calendars.
Delay notifying those who were not accepted until you
have confirmation from the original group – some of those accepted may not
participate and their slots can be offered to others. Another option is to
notify those not accepted that they are alternates in case of cancellation.
A carefully worded, thoughtful letter should be sent
to those not selected (see sample letter at end of section). A phone call
is an additional courtesy – it can help avoid misunderstandings and convey
appreciation of the applicant, especially in smaller communities where
confidentiality about who applied and who was selected is virtually
impossible to maintain. Some leadership programs ask those not accepted to
defer their participation to the next class time the class is held and
reserve a spot for them. Most programs encourage people to apply for the
next leadership course. Be gentle to applicants – anyone interested enough
to apply is an asset to the community.
If the applicant was nominated, some programs also
write (or telephone) the applicant’s nominator or sponsor to let them know
if their nominee is or is not selected. Nominators whose nominees are not
selected without explanation may simply stop nominating.
Recruiting Participants
One major element of a leadership program’s success is
getting the right people to apply for and participate in the program based
on the leadership needs of your community. Leadership programs are
postponed more often for too few appropriate participants than for lack of
funding!
To a great extent, recruitment is a personal process.
Most leadership program participants learn about the program from another
person, not from the media or a brochure. According to a recent study by
the National Association for Community Leadership, 75 percent of leadership
program participants said that their decision to apply for the program was
influenced by a person, such as a previous participant, a boss or
supervisor, an organization president or a colleague/friend.
Some people are apprehensive about participating in a
leadership program. Be prepared to address these concerns in your
recruitment efforts. One concern potential participants often have is the
time commitment. Some may question whether the program would be worthwhile,
while some may be concerned that they will not measure up to the
expectations of community leadership.
Recruitment begins informally when committee members
discuss the program with others, and the process continues with more formal
recruitment efforts such as nominations, brochures and advertising.
Recruitment efforts and materials should be inviting and accessible to the
people you wish to attract. Recruitment should start several months before
the leadership course begins to that potential participants have enough lead
time to clear their calendars.
The following steps and tips are recommended:
Have the committee prepare a preliminary list
of potential participants from among those they know. The more diverse
the committee, the easier it is to reach potential applicants.
Outline a recruitment plan. Include a time
line and identify who will do what. Strategies can include the following:
Nomination process
Informational brochure
Word-of-mouth publicity
News media, news releases, advertising
Speakers Bureau – brief recruitment presentations
and appeals to organizations, employers, etc.
Follow-up telephone calls
Develop an informational brochure about the
leadership program and the upcoming course. In addition to general
information about the program and its purpose as well as it
goals/objectives, be sure to include the following:
Reasons why a person would want to participate,
such as:
To increase awareness of community issues
To network with other leaders (established
leaders as well as leadership class participants)
To give something back to the community
Expectations of Participants
Selection Criteria
Course content
Dates/times of the upcoming course sessions (so
participants can check calendars for availability)
Fees
Develop a Nomination Letter (see sample
letter at end of section) that can be personalized with the name of the
potential participant and [optional] the name of the nominator. Send the
personalized letters to the preliminary list of potential participants.
Prepare a list of employers and organizations that
might nominate potential participants. Include alumni, clubs, schools and
the spiritual community. Develop an Invitation to Nominate Letter
(see sample letter at end of section) to request nominations and send or
hand deliver to the list. Ask them to share information with their
employees or membership through newsletters, announcements, bulletins, or
other means. Offer to make a presentation to explain the leadership
program and answer questions about it.
Make follow-up telephone calls to potential
participants and those contacted to suggest nominees – most people
participate in leadership programs because someone personally encouraged
them to get involved.
Disseminate information widely to ensure that all
community members have the opportunity to apply:
Arrange for Speakers Bureau to recruit at
organization meetings, board meetings, employee meetings, etc.
Prepare a news release.
Media publicity. Involve the local news
media in informing people in detail about the leadership program and its
purpose. Contact them ahead of time to find out what information is
needed, in what form, and what time frame. Strategies could include:
Local newspapers: articles; public service
announcements; steering committee meeting with editorial board of the
newspaper
Local radio: public service announcements;
community talk show interviews; interview for local news
Television: public TV; public service
announcements; community talk show interviews; news story
City or regional magazine
Newsletters: Chamber of Commerce; in-house
newsletters available to steering committee and sponsors/supporters;
alumni newsletters
Purchase an advertisement in the local media.
Contact organizations with member or employee
newsletters or newspapers and submit the news release. Do this early as
this type of communication may be less frequent (quarterly, bi-monthly,
etc.).
Provide a personal response to all inquiries.
Checklist for Participant
Recruitment, Selection and Notification
- Set guidelines for participant recruitment based
on program goals and objectives (8-10 months prior to target date for
beginning program).
- Form a Recruitment Committee.
- Identify a Selection Committee.
- Determine selection criteria and process with the
approval of the full steering committee.
- Determine opening and closing dates for
application.
- Develop application form and contractual
agreement form.
- Develop a descriptive brochure.
- Develop letters for recruitment, nomination,
acceptance and deferral.
- Print letterhead and brochure.
- Mail recruitment letters and make personal
contacts (6 months before start of program).
- Distribute recruitment information to media,
businesses, organizations and other appropriate outlets.
- Review applications and select participants.
- Notify applicants of acceptance or deferral.
- Prepare list of participants.
- Ask appropriate officials (state legislators,
county or municipal officials, employers, etc.) to write letters of
congratulations to those accepted.
NOTE: Monitor the number, source and quality of
applications being received, and inform the Steering Committee of progress.
A shortfall of applications will affect all other plans.
Sample Letter -- Invitation to Nominate
Dear _________:
Leadership Stillwater Class X - WHAT AN EXPERIENCE!
Remember the people you met and the things you learned? Remember how much
fun it was?
Applications for Class XII are available to the public
(Date). As distinguished alumni, you are receiving an advanced copy of the
application. This class will run from (Date) and includes some exciting
changes from previous years.
To ensure Leadership Stillwater continues to have
strong representation from all areas of our community, we need your help. Do
you know someone who might enjoy the experience of learning about our
community and the leadership opportunities we have? Please take a moment to
give the enclosed application and brochure to someone you think has
potential to contribute leadership skills in our community or to someone
that is already active and would make a great class member.
Keep the tradition going strong by helping us to
recruit quality leaders for this program. If you need additional
information, please contact either of us.
Sincerely,
Name
Telephone
___________________________________________________________________________________________
Sample Worksheet for Identifying
Leadership Program Participants to Be Recruited
Distribute this worksheet to
Advisory Committee members to generate names of potential participants.
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Identifying Potential Leadership Program
Participants
As a respected local leader, you're in a position
to identify other persons who make things happen in our community and
county. Please help the Leadership Program identify key individuals in
the different community sectors noted. The source of information will be
kept confidential. List as many different names as possible, including
locally recognized influential or potential leaders representing the
various demographics of this geographic area. A person's name may appear
in more than one area of expertise.
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Business & Industry
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Education/Schools
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Local Government
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Banks/Finance
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Public Safety
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Social Services
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Utilities
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Chamber of Commerce
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Faith Community
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Civic Group/Club
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Media
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Local Officials
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Recreation
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Appointed Officials
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II.Sample Worksheet for Identifying Influential
Community-based Groups
Distribute this worksheet to
Advisory Committee members to generate names of groups that could
nominate potential leadership program participants.
Identifying Influential Community-based
Groups
Institutional Sectors within the county area can
provide excellent candidates for participation in our local leadership
program. The sectors include the following: Banks/Finance, Chamber
of Commerce, major business, significant property owner, key
politician(s) or elected official(s), the faith community, activist
group, media, or other stakeholders. This is not an exhaustive list.
List in a rank order the five most influential
organizations and groups in the county that have a significant impact
on communities.
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Honorable mention
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Notes:
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III.Sample Worksheet for
Identifying Geographic Distribution of Potential Leadership Program
Participants
Distribute this worksheet to
Advisory Committee members to generate names of potential leadership
program participants.
Identifying Geographic Distribution of
Potential Leadership Program Participants
List emerging or potential leaders from all
geographic areas to be reached by the Leadership Program. It is
appropriate to list names appearing in an earlier list.
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Community/Town/Village Area:
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Community/Town/Village Area:
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Name: [_______________________]
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Name: [__________________________]
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Community/Town/Village Area:
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Community/Town/Village Area:
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Community/Town/Village Area:
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Community/Town/Village Area:
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Community/Town/Village Area:
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Community/Town/Village Area:
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Sample Letter -- You've Been Nominated
Dear Name:
Congratulations! You have been nominated for
Leadership Stillwater Class XII.
Please take a few minutes to review the enclosed
material. You will find Leadership Stillwater is an intensive community
leadership development program designed to prepare you for positions of
community involvement and civic leadership. A brochure, application, and
calendar of events for the upcoming class have been enclosed.
Please complete the application and return it no later
than (Date). If you will not be submitting an application for yourself, help
us identify others who are also well suited for the program and encourage
them to apply.
If you have questions or need further information,
please call (Phone). Leadership Stillwater is truly an experience you don't
want to miss; submit your application today.
Sincerely,
Name
Title
_______________________________________________________________________________________________
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Summary Sheet of Selected Participants
(Demographics, Geography, Sector of Activity)
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Participant’s Name
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Race/Sex
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Town/Location
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Occupation/Activity
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